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Privacy Policy

We respect your privacy and confidentiality and take great care to safeguard your personal information. To better protect your privacy, we provide this notice explaining our online information practices. We always welcome your questions and feedback.

For privacy related issues please contact us:


156 Main Street

Farmington, ME 04938

(207) 446-6441


Information We Collect
We recognize your right to confidentiality and are committed to protecting your privacy. We use the information we collect to make products and services more efficient for you and to communicate with you about products, services and promotions. Telephone numbers and email addresses are never shared with third parties.

We may collect information (including name, address, telephone number, email address, transaction information, credit card information and date of birth) when you:

  • Place an order from our catalogs or website
  • Make a purchase at our Retail Store
  • Return an item or make an exchange
  • Inquire about our services
  • Request a catalog
  • Receive a gift package
  • Create an account
  • Sign up for Bearstream email newsletters
  • Enter a contest

We maintain the data that you provide us, along with a record of your purchases, in a secure database. No credit card information is ever stored.

Automatic Information Tracking
We automatically track certain information based upon your behavior on our site. We use this information to analyze our user’s behavior and interests to better understand and serve you, our customer. This information may include the IP address of your computer, your browser software and operating system, information about your viewing, search and purchase history and information about the referring URL and the URL clickstream to, through and from our Web sites. We do not automatically capture your email address or any personally identifiable information unless you provide that information in conjunction with a request for a catalog or by placing an order with us.

Like most online stores we use cookies to record session information, such as items that consumers add to their shopping cart and identify how a customer found our website. Cookies are never used to store sensitive information such as names, addresses, credit card numbers or passwords.

If you would rather opt out of receiving email news letter you may call us or send an email to and let us know.

Sharing Your Information with Third Parties
If you supply us with your postal address on-line you may receive mailings from other reputable companies. You can, however, have your name put on our do-not-share list by sending us an email, calling us, or writing to us at the address provided above. Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed with us.

Telephone numbers and email addresses are never shared with third parties.


156 Main Street

Farmington, Maine 04938

(207) 446-6441